Villa Bella Vita

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FAQ´s

FAQ´S

General

Near Villa Sha:
  1. Puerto Santo – 10 mins
  2. Flamingo’s – 2 mins
  3. Marbella -7 mins

Downtown Cancun:
  1. Rolandi’s – 11 mins
  2. Bandoneon -15 mins
  3. La Habichuela -13 mins

Hotel Zone:
  1. Rosa Negra – 31 mins
  2. Indochine -20 mins
  3. Tora – 31 mins
  1. Puerto Cancun Shopping Mall, Hotel Zone – 12 km (15 min)
  2. Punta Cancun, Hotel Zone – 18 Km (25 min)
  3. La Isla Shopping Mall, Hotel Zone – 20 km (26 min)
  4. Kukulcan Shopping Mall, Hotel Zone – 21.5 km (30 min)
  5. Nizuc, Hotel Zone – 30.5 km (40 min)
Cancun International Airport – 24 Km (25-30 minutes)
Address: Carretera Punta Sam Lote 36, MZ 2, SMZ 86, 77520, Cancún, Quintana Roo. Location: Map
In regards to activities for children, at Villa Sha we have a variety of board games, video games, pool inflatables, ball games, kayaks, paddle boards, snorkel equipment, etc. We can also arrange cooking classes, painting classes, magic shows, etc. Water parks available in the Cancun and Riviera Maya areas.
We do not have a gym on premises. If you would like to go to a GYM, there is a good option in Puerto Cancun and they offer a day pass. Yoga classes are available on request (additional charge)

Yes, Villa Sha provides free Wi-Fi

Food & Beverage

Think of this as your own home, it would not be possible to make separate dishes for every one as we do not operate as a restaurant. However, we can prepare two main dishes for those who have food allergies or have specific diets.

Please click on the Villa Sha Manual where you will find our food menus along with plenty of information and helpful tips and recommendations.

Please feel free to look at our menu options for some general ideas about the meals that we can prepare for you, or if you prefer, you can also send us your own choice of meals for your arrival date and for breakfast for the second day. Our chef will be present upon your arrival, this way we’ll be able to plan out the rest of the meals for the duration of your stay.

We don’t recommend you to drink tap water. We have supplied purified water for your convenience. Water from the refrigerator is also safe to drink. If you are going out we recommend you to use bottled water.
You can choose the bartender schedule for 5 hours daily, this is included in our rental fee; you can also upgrade to a full day or night service for a small fee. Alcohol and mixers are not included.

Please note we do not offer an All-Inclusive plan; the services included on the rate are as follows:

  1. Two housekeepers
  2. Executive Chef with cook assistant (for all three daily meals -breakfast, lunch and dinner-)
  3. Bartender and Waiter for five hours daily
  4. Property Manager / Concierge services
  5. Handy-Man (Common areas and your personal go to guy!)
  6. Gardener
  7. General maintenance staff
  8. Pool boy
  9. Security Guard

Transportation

In regards to transportation service, we have a commercial agreement (and preferential rates) with the best transportation companies in the area. Please let us know if you would like us to arrange any transportation required during your stay and we will be happy to share with you the rate details for your approval. *For pick up and drop offs from and to the airport, the following information is required:
  1. Full name of the lead passenger
  2. A valid phone number (and best time so we can call you if needed)
  3. Confirmed number of passengers
  4. Arrival date and ETA
  5. Airline, flight number and origin (last connection, please)
**Please note that the transportation service will be paid directly to the service provider or driver.

Beach

Villa Sha is an oceanfront property; we have access to the ocean and we count with snorkels, paddle boards and kayaks, however if you would like to enjoy a day on a sandy beach we highly recommend you to visit Isla Mujeres, which is only 20 minutes away on a boat ride to Playa Norte, one of the most beautiful beaches in the world, this beach has plenty of beach clubs, restaurants and bars to visit!

Villa Sha is located 5 minutes away from a public beach, however if you are willing to drive even further (20 minutes or so) you will find Isla Blanca. At Isla Blanca you will be met with both the beach and lagoon views. Isla Blanca is considered the “end” of Cancun. During the weekdays, Isla Blanca is mostly empty. We highly recommend staying for the sunset to enjoy the wonderful views fit for a postcard -or- and Instagram post.

Beaches:

  1. Isla Blanca – 22 Km (20 mins)
  2. Isla Mujeres –  12 Km (20 min, can be reached by private yacht)
  3. SLS Cancun Beach Club – 9 Km (15 mins)
  4. Playa Chac Mool – 18 Km (25 mins)
  5. Playa Caracol – 18 Km (25 mins)
  6. Playa Langosta – 12 Km (25 min)
  7. Playa Marlin –  35 mins (depending on traffic)
  8. Playa Delfines – 25 Km (35-45 min depending on traffic)

 

If you are in a party mood, then we recommend Mandala Beach Club or CocoBong’s Beach Club in the hotel zone.

 

 

Payments

Villa Sha expenses must be paid in cash (such as an additional bar bill, barman & waiter extra hours, laundry service, etc.) We accept American dollars and Mexican pesos.

External providers such as tours, transportation, yacht rentals, etc. generally accept credit card payments (through Venmo or Paypal).

All additional incidentals such as meals, drinks, shopping fees, tours, transportation, SPA services, laundry, etc. are not included in our rental fee.
Tips are not included in our fee either, they are optional and up to our guest’s consideration. You may leave a tip as a way to show your appreciation for the services provided, our staff would appreciate it greatly.

Pre-stock must be paid upon arrival to the villa and after planning the meals, we will require either cash or a card to be supplied, this is so the chef can do the necessary shopping for the meals requested.

On your last day, we will present to you the grocery receipts and invoice (based on the agreed meal requests and budget).

The payment for these services must be paid in cash.